A charge may relate to an initial purchase, a subscription renewal, or the end of a trial under the terms you accepted.
Check your store receipt and subscription settings to confirm the purchase date, amount, billing period, and next renewal date. If a trial was included, compare its end date with the charge.
If you had already canceled, review the cancellation confirmation and compare its date with the charge.
If you do not recognize the transaction, check the store purchase history and ask the billing provider to investigate. To stop future renewal, cancel the subscription separately.
Need more help? Contact [email protected] with your purchase platform, receipt or order reference, and a description of the issue. Do not send your password or full payment card details.