For purchases made in ListenMe on iOS or Android, checkout is handled by the App Store or Google Play. The payment methods available depend on your store account, region, and the options shown during checkout.
Review or update your payment method in the relevant store account settings. If payment fails, read the store error and check your payment details with the store or payment provider.
Before retrying, check whether a purchase already completed to avoid an unintended second purchase.
Need more help? Contact [email protected] with your purchase platform, receipt or order reference, and a description of the issue. Do not send your password or full payment card details.