1. Check that your ListenMe subscription is active in your App Store or Google Play subscription settings.
2. Make sure your device uses the store account that made the purchase.
3. Open ListenMe with a stable internet connection.
4. Use Restore Purchase in app.
5. Wait for the check to finish and review your Pro access.
If you use a ListenMe account, also check that you are signed in to the correct account. If restoration does not resolve the issue, reopen the app and contact support with the error message and purchase reference.
Need more help? Contact [email protected] with your purchase platform, receipt or order reference, and a description of the issue. Do not send your password or full payment card details.